Thank you for shopping at HairPlay Products.
If you find that there's something wrong with the order you received please email us at firstname.lastname@example.org.
If you're in San Francisco Bay Area and you'd like to return unopened bottles for a refund stop by one of our locations in San Francisco (HairPlay, 1599 Dolores St., San Francisco, CA 94110 ~ 415.550.1656, HairPlay and Joe Hamer Academy, 211 Church St. #A, San Francisco, CA 94114 ~ 415.863.0703). Please be sure to bring along the credit card you used to make your purchase or we won't be able to refund you.
You can ship unopened bottles back for a refund to our fulfillment house - Fulsource, 48900 Milmont Dr., Fremont, CA 94538.
We will refund the amount paid for the products and the state tax (if applicable). The shipping charge is non-refundable.
If you have to cancel a recently placed order, please call as soon as possible 800-588-7008. Orders are shipped the same day you make an order and we can't change or cancel an order once it has been shipped.